Shipping Policy – robinpicconeswim.com
Order Processing
Orders are typically processed within 1-3 business days (excluding weekends and holidays). Once your order ships, you will receive a shipping confirmation email with tracking information.
Shipping Methods & Delivery Times
We offer the following shipping options (delivery times are estimates and not guaranteed):
- Standard Shipping: 3-7 business days
- Express Shipping: 2-3 business days
- International Shipping: 5-14 business days (varies by destination)
Shipping Costs
Shipping fees are calculated at checkout based on weight, destination, and shipping method. Free shipping promotions (when available) will be automatically applied.
International Orders
- Customers are responsible for any customs duties, taxes, or import fees.
- Delays due to customs processing are beyond our control.
Order Tracking
You can track your order using the link provided in your shipping confirmation email.
Shipping Restrictions
We currently ship to most countries worldwide. If your country is not available at checkout, please check back for updates.
Missing or Delayed Orders
If your order is significantly delayed or hasn’t arrived within the estimated timeframe, please contact us through our website for assistance.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please notify us within 14 days of delivery. We may require photos or additional details to assist with your claim.
Changes to Your Shipping Address
Address changes must be requested before your order ships. Once an order is processed, we cannot modify the shipping destination.
Holiday & Peak Season Shipping
During high-volume periods (e.g., holidays, sales), processing and delivery times may be extended.
Questions?
For further assistance, visit our Help Center at robinpicconeswim.com.